Callback module for VoipSwitch enables initiating calls between two telephone numbers, using the callback software installed on the client?s computer or on the web. After being logged, two numbers have to be entered, one in the destination field and the other in the ?source? field. Clicking on the ?call? button will result in initiating connection between the two numbers chosen.
There are two options of carrying out the connection:
- Connect source first then call destination
- Call simultaneously
In the first one, VoipSwitch will try to connect with the number entered in the "source" field first and then, if this succeeds, will connect with the destination field number. In the second options we will try to connect the two numbers simultaneously. In the process of establishing connection user can follow the information on the current connection status both for "source" and "destination" numbers.
In this service, voice is not transferred through the user's computer but directly through the Voip gateways, with the two parts of the call (connection with "source" and "destination") sent from us. This ensures the high quality of calls when PC2phone service cannot be utilized (e.g. due to the low internet speed, no audio equipment etc). The picture below illustrates the way callback service operates:


